Business systems designer. Independent software builder.
I turn manual business operations into production software. The work draws on a decade in sales, operations and business development.
Four production systems, designed and shipped end to end.
B2B technology distribution
Quoting in spreadsheets
A B2B technology distributor priced by hand. Import duty had to reconcile to the cent, or the margin was fiction.
A quote and pricing system for B2B technology distribution. It handles import-duty calculations and margin reconciliation.
Read the Axis CRM case study
Sales operations
Claims settled by screenshot
Live sales run inside messaging groups. First come, first served, argued over timestamps nobody could verify.
A sales operations platform that manages live buyer transactions and storefront management.
Read the ClaimFlow case study
Institutional knowledge
Context nobody could find
Decisions scattered across chats, documents and memory. Retrievable only if you happened to be in the room.
A searchable institutional memory and decision documentation system.
Read the Knowledge OS case studyFollow-up and tasks
Follow-ups written at 11pm
Every message drafted from nothing, every time, with quality judged on instinct.
Automated follow-up and task management.
Read the Prompt Platform case studyEvery one of them started as a job I did by hand.
By hand: Pitches, proposals and storyboards
deleting v1 to v6…
In software: Conversion-first marketing sites
By hand: Market entry and local depth
swapping hunches for search data…
In software: Local-search and AEO foundations
By hand: Customer conversations
removing phone tag…
In software: Booking and enquiry journeys
By hand: Pricing, quotations and duty math
reconciling duty to the cent…
In software: Quote engines, right to the cent
By hand: Pipeline reviews and QBRs
retiring the 14-tab spreadsheet…
In software: CRM pipelines and dashboards
By hand: Order operations and billing
removing manual re-keying…
In software: Billing, receipts and checkout
By hand: Follow-ups and task chasing
removing 11pm…
In software: Scheduled agents and assistants
By hand: Institutional memory
moving context out of one head…
In software: Searchable knowledge systems
By hand: Prospect research
closing 40 browser tabs…
In software: Lead discovery and enrichment
Independent software builder and business systems designer. Colombo, Sri Lanka. A solo operator.
Commercial growth, regional strategy and operations, paired with the systems I now design, build and ship on my own.
I turn manual business operations into production software. The work draws on a decade in sales, operations and business development.
I start from what the business actually needs. As a solo operator, you deal with one person from first call to production.
Ryan Nugara
Independent software builder and business systems designer
Based in Colombo, Sri Lanka. Working with teams anywhere, remotely.
Sales, operations and business development, before a line of production code.
Quotas owned, quarterly reviews run, complex quotes priced, a team led.
Tell me the problem and how it works today. I will give you an honest read, including when you do not need custom software.
Based in Colombo, Sri Lanka. Working with teams anywhere, remotely.
Email ryan@gruponugara.com with your company, how the process works today, and what you want built.
A related project: websites, stores and the systems behind them, in Colombo.
trymendwell.net