Ryan Nugara · Colombo, Sri Lanka

I build the systems I once wished businesses had.

Nine years across sales, operations and business development — I now turn the bottlenecks I recognise into websites, internal tools and AI-enabled products, designed, built and shipped end to end.

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Ryan Nugara
  • Nine years in sales, operations & business development
  • Business systems in daily production use
  • AI products in active development
  • Based in Colombo, working globally

The through-line

Nine years of operating, recompiled into software.

Everything I build started life as a job I once did by hand. The operating work on the left is where each capability on the right came from.

  1. Pitches, proposals & storyboards Conversion-first marketing sites
  2. Market entry & local depth Local-search & AEO foundations
  3. Customer conversations Booking & enquiry journeys
  4. Pricing, quotations & duty math Quote engines, right to the cent
  5. Pipeline reviews & QBRs CRM pipelines & dashboards
  6. Order operations & billing Billing, receipts & checkout
  7. Follow-ups & task chasing Scheduled agents & assistants
  8. Institutional memory Searchable knowledge systems
  9. Prospect research Lead discovery & enrichment

Web experiences

Marketing sites, service platforms and interactive landings — responsive, fast, built to convert.

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Business systems

CRMs, customer platforms, dashboards and internal tools that reduce friction in a real workflow.

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AI products

Knowledge systems, agent architectures, content pipelines and lead intelligence — with humans in the loop.

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Selected work

Four systems, end to end.

Each one designed, built, tested and deployed by one person — statuses mean exactly what they say.

In UseBusiness system2026 B2B Technology Sales CRM A production CRM that replaced spreadsheet quoting for a B2B technology distributor — with an import-duty engine that has to be right to the cent. Read the case study In UseAI product2026 AI Knowledge & Operations System Converts fragmented AI conversations, project work and operational context into one searchable, actionable workspace — with agents that run the day on a schedule. Read the case study LiveAI product2026 AI Prompt Intelligence Platform A workspace that turns rough prompts into engineered ones — improvement, quality scoring, reusable templates and agent-loop design in one place. Read the case study LiveBusiness system2026 Collectibles Claims & Sales Platform Automates the brutal seller side of messaging-group 'claim sales' — live catalogue, timestamp-fair claims, invoices — without changing how buyers buy. Read the case study

All 11 projects

The career advantage

I didn't start in software — that's the edge.

I spent years leading sales, operations and business development before I shipped a line of production code. I've owned quotas, run QBRs, priced complex quotes, led an eight-person operations team, and carried the renewal conversation when delivery slipped.

That experience is in everything I build: an interface either reduces friction, improves a workflow or creates commercial value — or it doesn't ship.

The full progression

Current focus

What I'm building now.

  • AI-enabled business systems

    CRMs, ops platforms and internal tools with verification discipline built in.

  • Product experiments

    A prompt-intelligence platform and a consumer-health venture, both live and gated by evidence.

  • Reusable build systems

    Patterns, design systems and automated checks that make the next build faster and safer.

  • Selective senior roles

    Commercial-product roles where operating experience and shipping ability compound.

Contact

Have a business problem that needs a better system?

A website that doesn't convert, a workflow held together by spreadsheets, an idea that needs a working pilot — tell me about it. I'll give you an honest read, including when you don't need custom software.

Start a conversation ryan@gruponugara.com